Water Damage Restoration services in Winston-Salem, NC

Trusted Water Damage Restoration Services in Winston-Salem, NC

Expert restoration solutions for homes and businesses across Winston-Salem, NC. IICRC certified, insured, and ready 24/7.

Licensed & Insured 4.9-Star Rated 24/7 Emergency Service Serving Winston-Salem
9,745+ Projects Completed
8,359+ Happy Customers
17,190+ 5-Star Reviews
5+ Years Experience

Our Restoration Services in Winston-Salem

Our IICRC-certified North Carolina crews provide a complete range of restoration services for Winston-Salem homeowners and businesses.

Water Damage Restoration

Full-service water damage restoration backed by IICRC certification and advanced equipment. From emergency extraction to complete rebuild, we handle every phase of the restoration process under one roof.

Mold Remediation & Removal

Complete mold remediation services from inspection through clearance testing. We use industry-standard containment protocols, antimicrobial agents, and air scrubbing to eliminate mold and protect your health.

Burst Pipe Cleanup

Emergency burst pipe cleanup with rapid water extraction and structural drying. We respond fast to minimize damage from broken, frozen, or failed plumbing — removing water and beginning restoration immediately.

Mold Inspection & Testing

Comprehensive mold inspection using moisture meters, thermal imaging, and air quality sampling. We identify mold species, locate moisture sources, and provide actionable remediation recommendations.

Leak Detection & Repair

Professional leak detection and repair using state-of-the-art technology. Our technicians locate concealed water sources with precision, then repair the cause to prevent further damage to your property.

Commercial Water Damage Restoration

Full-service commercial water damage restoration with the capacity and expertise to handle properties of any size. We work around your business hours to minimize downtime and revenue loss.

Flood Damage Cleanup

Professional flood cleanup services including water extraction, debris removal, structural drying, and antimicrobial treatment. Our crews handle Category 2 and Category 3 floodwater with proper safety protocols.

Water Damage Assessment

Thorough water damage assessment using thermal imaging, moisture meters, and visual inspection. We classify water category, map moisture intrusion, and provide a detailed scope of work before restoration begins.

Water Mitigation Services

Comprehensive water mitigation using proven protocols to halt damage quickly. We address the water source, extract standing water, begin structural drying, and prevent mold growth — all within hours of your call.

Basement Flood Cleanup

Professional basement flooding response with rapid water removal, dehumidification, and antimicrobial treatment. Our crews restore flooded basements quickly to prevent mold growth and structural damage.

Sewage Cleanup & Sanitation

Hazardous sewage cleanup with proper PPE, contamination containment, and EPA-compliant disposal. We extract sewage, sanitize all affected surfaces, and apply antimicrobial treatments to eliminate bacteria and pathogens.

Structural Drying

Professional structural drying services that restore moisture levels to pre-loss conditions. Our technicians use psychrometric calculations and advanced monitoring to dry your property completely and efficiently.

Contents Cleaning & Restoration

Salvage and restore water-damaged personal property including furniture, clothing, photos, and electronics. Our contents restoration team uses advanced cleaning methods to recover items you thought were lost.

Crawl Space Restoration

Crawl space restoration that addresses moisture, mold, and structural concerns. Our technicians dry the space, remove contaminated materials, apply antimicrobial treatment, and install encapsulation systems.

Fire & Smoke Damage Restoration

Professional fire damage restoration from initial board-up through final reconstruction. Our crews remove soot and char, eliminate smoke odors, clean salvageable contents, and rebuild damaged structures.

Drying & Dehumidification

Complete drying and dehumidification services designed to eliminate trapped moisture from every material in your home. Our equipment creates optimal drying conditions to prevent mold growth and structural decay.

Odor Removal & Deodorization

Advanced deodorization services that eliminate stubborn odors from water damage, smoke, sewage, and mold. Our multi-step process targets odor-causing bacteria and compounds for lasting freshness.

Storm Damage Restoration

Complete storm damage restoration for properties affected by heavy rain, flooding, wind, and fallen trees. We handle water extraction, structural repairs, roof tarping, and full interior restoration.

Water Extraction & Removal

Emergency water extraction with commercial-grade pumps capable of removing thousands of gallons per hour. We target every affected area including subfloors, wall cavities, and HVAC systems.

Emergency Water Damage Services

Emergency water damage response any time, day or night. Our teams carry extraction pumps, dehumidifiers, and air movers to begin mitigation on the first visit and minimize total damage to your property.

Professional Restoration Specialists in Winston-Salem, NC

In a major metro area like Winston-Salem (pop. 259,038), property owners need a restoration company with the scale to respond instantly and the expertise to handle any water damage scenario. Mystic Relief & Construction operates dedicated crews across the Winston-Salem metro, delivering rapid emergency response without cutting corners on thoroughness.

From downtown commercial buildings to suburban residential neighborhoods, Mystic Relief & Construction has completed thousands of water damage restorations throughout greater Winston-Salem, NC. Our local teams understand the permitting process, building codes, and moisture challenges specific to the Winston-Salem area — and we handle every detail from extraction through reconstruction.

Restoration crew performing exterior repair in Winston-Salem

Why Winston-Salem Property Owners Choose Mystic Relief & Construction

Expertise, integrity, and rapid response — the Mystic Relief & Construction difference for Winston-Salem property owners.

IICRC Certified Technicians

Our restoration crews hold IICRC certifications in water damage restoration, mold remediation, and structural drying. Your property is in the hands of trained, credentialed professionals.

Direct Insurance Billing

We work with all major insurance carriers, handle the documentation and adjuster coordination, and bill your insurer directly so you never have to chase paperwork during a crisis.

Advanced Moisture Detection

We use thermal imaging cameras, pin and pinless moisture meters, and hygrometers to find water hidden behind walls, under floors, and in ceilings — ensuring nothing is missed.

Certified Mold Remediation

When mold is present, our IICRC-certified crews follow strict containment and removal protocols. We eliminate the mold, treat the source, and verify clearance with post-remediation testing.

Complete Property Restoration

From emergency water extraction through final reconstruction, we handle the entire restoration process under one roof. No juggling multiple contractors — one team, one point of contact.

Frequently Asked Questions

Answers to the most frequently asked restoration questions from Winston-Salem property owners.

How do you detect hidden moisture in walls and floors in Winston-Salem homes?

Our Winston-Salem technicians use professional-grade moisture meters, thermal imaging cameras, and hygrometers to map moisture throughout your property. These tools detect water hidden behind walls, under flooring, and in ceiling cavities that is invisible to the eye. Accurate moisture mapping ensures we dry every affected area and prevents hidden pockets of moisture from causing mold or structural decay later.

How long does the water damage restoration process take in Winston-Salem?

Most residential water damage restoration projects in Winston-Salem, NC take 3 to 7 days for the drying phase alone, depending on the extent of saturation and the materials affected. Full restoration including structural repairs may take 2 to 4 weeks. Our crews use commercial-grade LGR dehumidifiers and air movers to accelerate drying while monitoring moisture levels daily.

Does homeowners insurance cover water damage restoration in Winston-Salem, NC?

Most homeowners insurance policies in Winston-Salem cover sudden and accidental water damage such as burst pipes and appliance failures. Gradual damage from neglected maintenance is typically excluded. We work directly with all major insurance carriers in North Carolina, handle the documentation and adjuster coordination, and bill your insurer directly so you can focus on getting your life back to normal.

Can you help with water damage to my crawl space or basement in Winston-Salem?

Absolutely. Crawl space and basement water damage are among the most common calls we receive in Winston-Salem, NC. Our crews are equipped with submersible pumps for standing water removal, vapor barriers for crawl space encapsulation, and commercial drying equipment sized for below-grade spaces. We also identify and address the source of intrusion to prevent recurrence.

How do you prevent mold after water damage in Winston-Salem, NC?

Our mold prevention protocol for Winston-Salem properties includes rapid water extraction within the first hour, strategic placement of commercial air movers and LGR dehumidifiers, application of antimicrobial treatments to affected surfaces, and continuous monitoring of moisture levels until readings return to normal. Speed is the single most important factor in preventing mold growth after water damage.

How much does water damage restoration cost in Winston-Salem, NC?

Water damage restoration costs in Winston-Salem typically range from $1,200 to $5,000 for standard residential projects and $5,000 to $15,000 or more for extensive damage. Factors include the category of water (clean, gray, or black), the affected area, materials damaged, and whether mold remediation is needed. We provide free on-site assessments with detailed, written estimates before any work begins.

What Our Customers Say

Our reputation is built on results. Here is what our customers say.

★★★★★

"Mystic Construction was swift, responsive and thorough. Best private adjuster you can hire!"

— Eric Poole
★★★★★

"Called Shane to help me with my roof. The previous contractors denied me because insurance denied me. Shane turned it all around and got insurance to pay for it and they directly deposited it into my account. I recommend him. Especially if you are a minority. He advocates for us!"

— Alphonso Bond
★★★★★

"We hired Shane at Mystic Relief and Construction to complete renovation on our rental property. He sent his team out the next day to fix a few windows and replace the deck. We will be using Mystic Relief Solutions for all of our rentals."

— Ashley Sno

Nearby Cities We Serve

Looking for a restoration company near Winston-Salem? We serve these surrounding areas too.

Find Us in Winston-Salem

Need Water Damage Restoration in Winston-Salem, NC?

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